Questions, answered.
Everything you need to know about opening an account, funding it and choosing the right setup. Can't find your answer? Our team is here 24/5.
What is Klarwerk Pro?
Klarwerk Pro is an online trading platform that gives you direct access to a broad range of financial markets, including currencies, shares, commodities, indices and cryptocurrencies. You can explore many kinds of investment opportunity from one place.
Which markets can I trade?
You can trade forex, shares, commodities, indices and cryptocurrencies.
Having so many asset types in one account makes it easier to build a portfolio that fits your goals and your comfort with risk, whether you're after stability, growth or simply more variety. Our platform gives you the tools and insight to trade with confidence.
How do I open a live trading account?
Contact our team by email or live chat and tell us which account type you're interested in. We'll guide you through the identity checks and open the account for you.
You then receive your login details for the Client Portal, where you can fund your account and start trading.
Can I open a business account?
Yes. Contact our team and tell us about your company. We'll need the details of the authorised person who will act for the company and its official documents, such as the certificate of incorporation and articles of association.
Can I open more than one account?
Yes. You can hold up to five trading accounts and add new ones from your client area, which makes it easy to keep different strategies apart.
Which base currencies can I choose?
Trading accounts can be opened in USD, EUR, GBP, AUD, CHF, JPY and PLN.
To avoid conversion costs, pick a wallet currency that matches the currency you deposit and withdraw in. Your trading accounts can still use other base currencies. When you move money between your wallet and an account in a different currency, the exchange rate at that moment applies.
What is a VIP account?
VIP accounts are for clients who deposit larger amounts or trade high volumes. Benefits can include a free VPS and reduced spreads or commissions. See the account types page for the minimum deposit.
Do you offer swap-free accounts?
Yes. We offer swap-free accounts for clients whose religious beliefs prevent them from paying or receiving interest. A fee may apply if positions stay open beyond a set number of days.
To request one, email [email protected] and our back-office team will set it up and answer any questions.
What support do you offer?
Our team is available 24 hours a day, five days a week, by live chat, email and phone, so you can get help quickly whenever you need it.
Still have a question?
Email [email protected] or use live chat while markets are open.